Terms & Conditions

Last updated: January 2024

1. Acceptance of Terms

Welcome to Grand Home Wise ("we," "our," "us"), a home renovation company based at 507 Harrison St, Dardanelle, Arkansas, 72834. By accessing or using our website, contacting us, scheduling a consultation, or signing a renovation contract, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, please do not use our website or services.

2. Services Provided

Grand Home Wise provides premium home renovation services including but not limited to: interior design, exterior renovation, garden/landscaping, home security installation, fire safety systems, roofing, solar systems, window replacement, flooring, and bathroom remodeling.

Specific project scope, materials, timeline, and pricing are defined in a separate written contract signed by both parties prior to commencement of any work. These Terms govern that contract.

3. Use of Website

You may use our website only for lawful purposes. You agree not to:

4. Quotes and Pricing

All quotes provided by Grand Home Wise are estimates based on information you supply and our site visit. Quotes are valid for 30 days from the date issued. Final pricing is fixed in the written contract. Any changes requested by the client after contract signing may result in change orders with additional charges, which must be approved in writing before work proceeds.

5. Payment Terms

Standard payment terms are:

Financing plans through our lending partners are governed by separate agreements with those lenders.

6. Project Timeline

We commit to the timeline specified in your contract. However, delays caused by factors outside our control — including but not limited to weather, material supply chain issues, permit/inspection delays, change orders, or client decisions — may extend the timeline. We will communicate any such delays promptly and adjust the schedule in writing.

7. Client Responsibilities

To ensure timely and quality completion, the client agrees to:

8. Warranties

We provide a 10-year workmanship warranty on all renovation projects, covering defects in installation and labor. Manufacturer warranties on materials (roofing, windows, appliances, etc.) are passed directly to the client and subject to those manufacturers' terms. Warranty is void if:

9. Limitation of Liability

To the maximum extent permitted by law, Grand Home Wise shall not be liable for any indirect, incidental, special, or consequential damages, including loss of use, lost profits, or emotional distress. Our total liability for any claim arising from services is limited to the contract value paid by the client for the specific project giving rise to the claim.

10. Intellectual Property

All content on this website — text, graphics, logos, images, 3D renders, and design — is the property of Grand Home Wise and protected by U.S. and international copyright laws. You may not copy, modify, distribute, or use any content commercially without our prior written consent.

11. Newsletter Subscription

By subscribing to our newsletter, you consent to receive periodic marketing emails. You may unsubscribe at any time via the link in each email, our unsubscribe page, or by emailing info@grandhomewise.com. We honor all unsubscribe requests within 7 business days.

12. Privacy

Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

13. Third-Party Links

Our website may link to third-party websites (financing partners, suppliers, social media). We are not responsible for the content, policies, or practices of those sites. Use them at your own risk.

14. Governing Law

These Terms and any disputes arising from them shall be governed by the laws of the State of Arkansas, United States, without regard to conflict-of-law principles. Any legal action shall be filed in the state or federal courts located in Yell County, Arkansas.

15. Dispute Resolution

We are committed to resolving disputes amicably. Before filing any lawsuit, parties agree to attempt good-faith negotiation, followed by non-binding mediation in Arkansas. If unresolved after 60 days, either party may pursue binding arbitration through the American Arbitration Association.

16. Force Majeure

Grand Home Wise is not liable for failure or delay in performance caused by events beyond our reasonable control, including acts of God, war, terrorism, pandemic, government action, labor disputes, supply chain failures, or natural disasters.

17. Changes to Terms

We may update these Terms at any time. Changes become effective immediately upon posting. Continued use of our website or services after changes constitutes acceptance of the updated Terms.

18. Contact Information

For questions about these Terms, please contact us: